Anytron Any-002 Any-001 Error Messages and what they mean. Zinetic

If you own an Anytron printer, there will be certain errors and warnings that will pop up on your printer as you use it. Some of these errors will have easy fixes that anybody can resolve, but other errors may require you to replace or reset certain parts and in the worst case contact tech suppor. Below is a list of the most common errors and what they mean.

Message	Cause	Error	Answer	Action to take
POWER OFF/ON 001 ERROR	Abnormal condition of the CPU (board or insufficient supply of power)	Is the error display reproduced?	Yes Yes	Turn the power OFF/ON.
		Is the error display reproduced?	Yes Yes	Replace the CU board. (Replace the EEPROM.)
POWER OFF/ON 001 ERROR 002 ERROR	Abnormal condition of the CPU	Is it displayed only on particular file?	Yes No	Check the output file. Reinstall/replace the ROM or the RAM
		Is the error display reproduced?	Yes	Replace the CU board (including the EEPROM).

SERVICE CALL	CU ROM Hash Check Error	Is the error display reproduced?	Yes	Turn the power OFF/ON. Replace the CU board.
020: Error	(GDI Model)	Is the error display reproduced?	Yes	Turn the power OFF/ON. Replace the CU board.
SERVICE CALL	CU ROM Hash Check Error	Program ROM installing state	No Yes No	Reinstall the program ROM. Replace the program ROM. Replace the CU board (including the EEPROM).
020: Error ~	(PDL Model)
025: Error
SERVICE CALL	CU RAM Check Error	Is the error display reproduced?	Yes	Turn the power OFF/ON.
030: Error	CU RAM Check Error	Is the error display reproduced?	Yes	Replace the CU board. (Replace the EEPROM.)
SERVICE CALL	CU Option ROM Check Error	Is the RAM DIMM normally installed?	No Yes	Reinstall the RAM DIMM. Replace the RAM DIMM.
031: Error	CU Option ROM Check Error	Is the RAM DIMM normally installed?	No Yes	Reinstall the RAM DIMM. Replace the RAM DIMM.
		Is the error corrected after	No	Replace the CU board. (Replace the
		replacing the RAM DIMM?	No	EEPROM.)
SERVICE CALL	CU slot 1 DIMM RAM	Is the RAM DIMM normally installed?	No Yes No	Reinstall the RAM DIMM. Replace the RAM DIMM.
031: Error	Error: 031	Is the error corrected after		Replace the CU board. (Replace the
032: Error	CU slot 2 DIMM RAM	replacing the RAM DIMM?		EEPROM.)
	Error: 032
SERVICE CALL	Slot 1 RAM Specification Non- conforming: 036	Is the RAM DIMM a genuine product?	No Yes No	Reinstall the RAM DIMM. Replace the RAM DIMM.
036: Error	Slot 2 RAM Specification Non-	Is the error corrected after replacing the RAM DIMM?		Replace the CU board. (Replace the EEPROM.)
037: Error	conforming: 037
SERVICE CALL	CU EEPROM Error	Is the error display	Yes	Turn the power OFF/ON.
040: Error	CU EEPROM Error	reproduced?	Yes	Replace the CU board.
SERVICE CALL	CU Flash Error	Is the error display reproduced?	Yes	Turn the power OFF/ON Replace the CU board.
041: Error	CU Board Flash ROM
	Error: GDI
SERVICE CALL	Flash File System Error	Failure in accessing the Flash ROM installed on the CU		Turn the power OFF/ON Replace the CU board.
042: Error ~		board
045: Error
POWER OFF/ON	PS+PCL ROM is	Is the ROM installed a prescribed one?	Yes No	Replace the program ROM. Replace the ROM with one
048: Error xx	installed on a Non-PS			specified.
	model.
SERVICE CALL	Wrong Type of CU Wrong CU ROM Model	Is the ROM installed a prescribed one?	Yes No	Replace the program ROM. Replace the ROM with a prescribed
049: Error xx	Wrong Type of CU Wrong CU ROM Model	Is the ROM installed a prescribed one?	Yes No	one.
SERVICE CALL	CU Board CU fan Error	Is the connector connection of the CU fan normal?	No Yes NO	Correctly reinstall the fan. Replace the fan.
051:Error		Is the error corrected after		Replace the CU board.
		replacing the fan?
SERVICE CALL	The image process of the DMA could not be found.	Reinstallation of the driver. Does the error occur repeatedly?	Yes	Turn the power OFF/ON. Replace the CU board.
052: Error	Driver Data Error		Yes	Turn the power OFF/ON. Replace the CU board.
SERVICE CALL	Parallel Interface Driver Error			Turn the power OFF/ON.
060: Error		Does the error occur repeatedly?	Yes	Replace the CU board. (Replace the
				EEPROM.)
SERVICE CALL	USB Driver Error			Turn the power OFF/ON
062: Error		Does the error occur repeatedly?	Yes	Replace the CU board. (Replace the
				EEPROM.)
SERVICE CALL	Network Communication Error H/W I/F problem			Turn the power OFF/ON.
063: Error	between CU and NIC	Does the error occur repeatedly?	Yes	Replace the network card (C9600) Replace the CU board. (Replace the
				EEPROM.)
SERVICE CALL	Interface Monitor Error
067:Error
068:Error
SERVICE CALL	CANT_HAPPEN PS			Turn the power OFF/ON.
070: Error	Firmware Problem	Does the error occur	Yes	Replace the CU board. (Replace the
070: Error	Firmware Problem	repeatedly?	Yes	EEPROM.)
POWER OFF/ON	Engine I/F Error Error in Connection	Is the CU correctly installed? Is the error corrected after	No Yes	Correctly reinstall the CU. Replace the CU board.
072: Error xx	between PU and CU.	replacing the CU board?	No	Replace the PU board.
POWER OFF/ON	Problem in video image found (incorrect data receipt)	Does the problem occur repeatedly?		Reprint after changing the PC to a one with higher specification or lowering the resolution.
073: Error xx ~ 075: Error xx	Problem in video image found (incorrect data receipt)	Does the problem occur repeatedly?	Yes	Replace the main board CU/board.
POWER OFF/ON	Video Error	Is the CU correctly installed?	No Yes	Correctly reinstall the CU.
073: Error xxxxxxxx	A problem is found during image data processing. (abnormal data receipt)			Reprint after changing the PC to a one with higher specification or lowering the resolution.
				Replace the CU board. Correctly reinstall the CU. Replace the CU board.
		Does the error occur again? Is the CU correctly installed?	Yes No
			Yes
POWER OFF/ON	Video error during image data preparation	Is the CU correctly installed?	No Yes	Correctly reinstall the CU. Replace the CU board.
074: Error xxxxxxxx 075: Error
xxxxxxxx
SERVICE CALL	Parameter Consistency Examination Error	Reading from and writing on EEPROM or Flash cannot be	Yes	Turn the power OFF/ON. Replace the CU board if the
081: Error	Parameter Consistency Examination Error	done normally.	Yes	symptom is not resolved.
SERVICE CALL	Reading/writing error is detected after turning on the power and completing the Engine EEPROM setup	Does the error occur again?		Turn the power OFF/ON. Replace the PU board.
104: Error	examination.	Does the error occur again?	Yes	Turn the power OFF/ON. Replace the PU board.
SERVICE CALL	It is detected that the EEPROM is missing after turning on the	Check for whether the EEPROM is installed or not Does the error occur again?	Yes	Install or reinstall the EEPROM. Replace the PU board.
105: Error	power.
			Yes
SERVICE CALL	Engine Control Logic	Does the error occur again?	Yes	Restart the printer.
106: Error	Error	Does the error occur again?	Yes	Replace the PU board.
SERVICE CALL	An option unit of a different model is installed.	Is the right option of the relevant model installed?	No Yes	Check the option of the relevant model at the installation joint part and turn on the power again. If the error is not corrected, replace the option unit.
106: Error ~	111: Duplex printing device
117: Error	112: Tray 2
	113: Tray 3
	114: Tray 4
	115: Tray 5
	116: finisher
	117: Inverter
SERVICE CALL	HVPS I/F Error	Is the cable between the PU	No	Correctly connect it again.
121: Error		board and the HVPS unit properly connected?	Yes No	Check the connection with the HVPS.
		Is the contact point		Replace the HVPS.
		defective?
SERVICE CALL	LVPS Fan Error	Is the LVPS fan (front right side at the bottom) operating?	No Yes No Yes	Check the connection of the fan connector.
122: Error		Is the fan connector correctly		Replace the PU board. Replace the fan motor.
		connected?		Replace the PU board.
SERVICE CALL	Ambient Humidity Abnormality/No Humidity Sensor	Does the error occur again?		Turn the power OFF/ON. Replace the control panel.
123: Error	Connected	Does the error occur again?	Yes	Turn the power OFF/ON. Replace the control panel.
SERVICE CALL	Ambient Temperature	Does the error occur again?		Turn the power OFF/ON.
124: Error	Abnormality	Does the error occur again?	Yes	Replace the control panel.
SERVICE CALL	MPT Home Location Error Detection	Is the error message displayed after reapplying the	Yes	Replace the MPT.
125: Error	MPT Home Location Error Detection	power?	Yes	Replace the MPT.
SERVICE CALL	Dew condensation (moisture) on the equipment detected	It can easily happen when the equipment is brought in from outdoor area. Does the error occur again when the power is turned on after leaving the unit in room temperature for 2 hours to a		Reapply the power after leaving the unit alone.
126: Error	Dew condensation (moisture) on the equipment detected	quarter of a day?	Yes	Replace the control panel.
SERVICE CALL	Fuser Exhaust Fan Error	Is the connection of the Fan Connector normal?	No Yes	Normally connect it again. Replace the fan motor.
127: Error	Fuser Exhaust Fan Error	Does the error occur again?	No	Replace the PU board.
SERVICE CALL	Engine Fan Error	01: Fuser Fan Error 02: Power Fan Error		Connect the relevant Fan Connector again.
127: Error		03: PU, Motor Fan Error 04: Belt Fan Error		If the situation does not change, replace the Fan.
		05: ID Fan Error
		06: Top Cover Fan Error
SERVICE CALL	Fuser Cooling Fan Error	Is the connection of the Fan Connector normal?	No Yes	Normally connect it again. Replace the fan motor.
128: Error	Fuser Cooling Fan Error	Does the error occur again?	No	Replace the PU board.
SERVICE CALL	Occurrence of LED Head Error (131=Y, 132=M 133=C, 134=K)	Is the LED head correctly installed?	No Yes No Yes	Reinstall the LED HEAD Unit. Check the LED HEAD FUSE. Check/replace the FUSE. Turn on the power again.
131: Error ~		Is the LED HEAD FUSE		Replace the LED HEAD Unit.
134: Error		disconnected?
		Does the error occur again?
SERVICE CALL	Up/Down Location Detection Error of ID (140=Y, 141=M, 142=C)	Is there anything which stands in the way when installing the Drum?	Yes No Yes	Reinstall the Drum.
140: Error ~		Does the error occur again?		Turn on the power again. Check the operation of the ID
142: Error				Up/Down Motor.
SERVICE CALL	Toner Supply Switch	Is the Drum correctly	No	Reinstall the Drum.
144: Error ~	Error	installed?	Yes Yes No	Set up the locking lever again. Replace the Toner Supply Unit. Replace the ID.
147: Error	The locking lever of the new toner does not lock.	Is the Toner Locking Lever Error Message displayed? Does the error occur after replacing the ID?
	(144=Y, 145=M,
	146=C, 147=K)
SERVICE CALL	The fuse of the Drum does not blow. (150=Y, 151=M, 152=C, 153=K)	Is the Drum correctly installed?	No Yes Yes No	Reinstall the Drum.
150: Error ~		Does the error occur again? Is the error corrected after		Turn on the power again. Replace the PU board after checking the cable.
153: Error		replacing the PRT board?		Replace the PU board.
SERVICE CALL	The fuse of the Transfer Belt does not blow.	Is the Transfer Belt correctly installed?	No Yes Yes	Reinstall the Transfer Belt. Turn on the power again. Replace the PU board after
154: Error	The fuse of the Transfer Belt does not blow.	Does the error occur again?	No Yes Yes	checking the cable.
SERVICE CALL	The fuse of the Fuser does not blow.	Is the fuser correctly installed?	No	Reinstalled the connector of the fuser after cleaning.
155: Error		Does the error occur again?		Turn on the power again. Replace the PU board after
			Yes Yes	checking the cable.
SERVICE CALL	Toner Sensor Detection Defect	Is the Toner Cartridge installed?	No	Turn the Fixing Lever of the Toner which is used to install the Toner Cartridge to the fixing position.
160: Error ~	(160=Y, 161=M, 162=C,	Is the fixing lever of the Toner fixed?	No	Turn on the power again
163: Error	163=K) It does not occur under factory default condtion	Does the error occur again?	Yes	Replace the toner senor

SERVICE CALL	Thermister Error	Is the error displayed? Does the error occur again?	Yes Yes	Turn on the power again.
167: Error				Turn on the power again after
				leaving the unit for 30 minutes.
SERVICE CALL	Compensation (Serve) Thermister Error	Is the error displayed? Is the error displayed?	Yes Yes	Turn on the power again.
168: Error				Turn on the power again after
				leaving the unit for 30 minutes.
SERVICE CALL	Top (Serve) Thermister Error	Is the error displayed? Does the error occur again?	Yes Yes	Turn on the power again.
169: Error				Turn on the power again after
				leaving the unit for 30 minutes.
SERVICE CALL	Short circuit or disconnection of the Fuser Thermister	Does the error occur again?		Turn on the power again after 30 minutes.
170: Error	detected		Yes	Replace the fuser.
171: Error
SERVICE CALL	Temperature abnormality (High or Low Temperature) of the Fuser Thermister	Does the error occur again?	Yes	Turn on the power again after 30 minutes.
172: Error	detected			Replace the fuser. Replace the LVPS.
173: Error
SERVICE CALL	Short circuit of the Backup Roller Thermister (High	Does the error occur again?	Yes	Turn on the power again after 30 minutes.
174: Error	Temperature) detected	Does the error occur again?	Yes	Replace the fuser.
SERVICE CALL	Short circuit of the Backup Roller Thermister (Low	Does the error occur again?	Yes	Turn on the power again after 30 minutes.
175: Error	Temperature) detected	Does the error occur again?	Yes	Replace the fuser.
SERVICE CALL	Temperature Abnormality (High or Low Temperature) of the Backup Roller	Does the error occur again?		Turn on the power again after 30 minutes.
176: Error	Thermister detected		Yes Yes	Replace the fuser. Replace the LVPS.
177: Error
SERVICE CALL	Option Device I/F Error (181=Duplex Printing Device	Does the error occur again?		Turn on the power again. . Check the connection part of the connector.
181: Error	182=Option Tray)		Yes	Replace the option device.
182: Error
POWER OFF/ON	System Memory	Does the error occur again?		Turn on the power again.
190: Error	Overflow	Does the error occur again?	Yes	Install more RAM DIMMs.
SERVICE CALL	PU Firmware Download Error	An error occurred while recording the PU Firmware		Retry download after turning on the power again. (This error does not occur while the system is in
200: Error ~				use as this work is not done.)
202: Error
POWER OFF/ON	User Media Table Download Failure	Download of the user media table type failed.		Retry download after turning on the power again. (This error does not occur if the procedure is not
209: Down Load Error	User Media Table Download Failure	Download of the user media table type failed.		completed in general.)
POWER OFF/ON	Occurrence of an Error in CU Program ROM (The errors from 203 to 214 do not occur during general use.)	CU program error occurred.		Turn off the power.
203: Error				Check the connection between the CU board and the PU board.
204: Error				Turn on the power again.
207: Error
208: Error
214: Error F0C: Error F0D: Error FFE: Error
FFF: Error
SERVICE CALL	Occurrence of an error in Printer Statistics	Is the HDD removed?	Yes	Install the existing HDD.
220: Error	Collection Setup	Is the HDD removed?	Yes	Install the existing HDD.
SERVICE CALL	RFID Reader not installed.	RFID reader device error Does the error occur again?	Yes Yes	Check the connection with the RFID R/W board.
230: Error	84xx: Toner TAG			Replace the RFID R/W board.
				Replace the PU board.
SERVICE CALL	TAG Interface Error	TAG interface error occurred. 01: Short error		Reinstall the Toner Cartridge and Image Drum correctly.
231: Error		02: TAG communication error		Check the connection between the CU/PU boards and the Toner
				Sensor Board.
SERVICE CALL	RFID Reader I/F Connection Error	RFID reader device connection error occurred. 01: Communication error		01: Same as the error 230.
231: Error		between the RFID Reader and		02: Replace the RFID R/W board. 03: Check the antenna cable
				connection.
		the PU board.		04: Check the quantity of the RFID Tags.
		02: Wireless circuit error of the RFID Reader.
		03: Communication error between the RFID Reader and the Tag Chip.
		04: RFID Tag error occurred (4
		chips)
SERVICE CALL	Engine Program Memory Error	240: Flash memory hardware error		If the error occurs after reapplying the power, replace the PCB of the unit.
240: Error ~		241: Duplex Flash memory error 242: Option tray 2 Flash error
245: Error		243: Option Tray 3 Flash error
247: Error		244: Option Tray 4 Flash error
248: Error		245: Option Tray 5 Flash error 247: Sub-CPU Flash error
		248: Inverter Flash error
SERVICE CALL	Security File Deletion Error	An error detected while deleting an encrypted file. Did the user allow deletion of the HDD?	Yes	Notify the user of deletion of the encrypted file.
250: Error	SD Card Error			Recover the HDD to the initial state.
			Yes	ADMIN MENU → HDD.
SERVICE CALL	Classified Disk Deletion Error	An error is detected while deleting the disk.	Yes	Turn on the power again. Replace the HDD.
251: Error	SD Card Security Error	Does the error occur again?	Yes	Turn on the power again. Replace the HDD.
SERVICE CALL	SD Card Error
256: Error
257: Error
SDRAM ERROR	CU Board (SP2) DCON			Turn on the power again.
SDRAM ERROR	Access Error	Does the error occur again?	Yes	Replace the PU board.
xxxxxxxxxx CRC CHECK NG( )	PU Download Data CRC Check Error	A CRC check error is detected after downloading the PU data (PU firmware, user paper data).		Re-execute download after turning on the power again. (This error does not occur during general use as no download work is carried
xxxxxxxxxx CRC CHECK NG( )	PU Download Data CRC Check Error			out.)
LOADER VERSION	PU Board Flash ROM Hash Check Error			Turn on the power again. Replace the PU board.
xx xx	PU Board Flash ROM Hash Check Error	Does the error occur again?	Yes	Turn on the power again. Replace the PU board.
WDT ERROR	PU Firmware Tangle	Does the error occur again?		Turn on the power again. .
WDT ERROR	PU Firmware Tangle	Does the error occur again?	Yes	Replace the PU board.
Communication Error	IF Error between the PU and the CU	Is the CU board correctly installed?	No Yes	Reinstall the CU board. Replace the CU board.
Communication Error	IF Error between the PU and the CU	Does the error occur again?	No	Replace the PU board.
Close the Cover Top Cover Open Please see HELP	Top Cover of the Printer Open	Check if the top cover is open.	Yes	Close the top cover. Replace the cover switch.
for details	Error: 310	Check if the cover switch is
		normal.
Reset Fuser	The fuser is not			Check the installation state of the fuser
Fuser Error Please see HELP for details	detected when the power is turned on or the cover is closed.			fuser and turn OFF/On the power again after reinstalling it.
Fuser Error Please see HELP for details	Error: 320	Is the error repeatedly displayed?	Yes	Replace the fuser.
Check Paper Paper thickness error TRAY Please see HELP for details	The sensor value is out of the standard value when there is no paper. (It occurs only in Factory Mode.)	Is there foreign substance on the thickness sensor?	Yes	Remove the foreign substance and clean the unit.
	323: Error	Is the error corrected when the tray is pulled out and pushed in to make the paper to be detected again?
		Is the error corrected when
		the power is turned OFF/ON?
Check Paper Paper thickness error TRAY Please see HELP for details	The deviation of the sensor output is out of the specification. (It only occurs in Factory Mode.)	Is there foreign substance on the thickness sensor?	Yes	Remove the foreign substance and clean the unit.
	324: Error	Is the error corrected when the tray is pulled out and pushed in to make the paper to be detected again?
		Is the error corrected when
		the power is turned OFF/ON?
Check Paper Paper thickness error TRAY Please see HELP	The detected value of the media is out of the specification.	Aren’t media of different types mixed?		Remove the media (paper) of the different type.
for details	325: Error	Aren’t two sheets fed at once?		Remove the media (paper) of the different type.
Check Paper Paper thickness error TRAY Please see HELP for details	The detected value of the U-Heavy mode (very thick paper) media is out of the specification.	Aren’t media of different types mixed?		Remove the media (paper) of the different type.
	326: Error	Aren’t media of different types mixed?		Remove the media (paper) of the different type.
Reset the belt Please see HELP for details	The belt is not detected when the power is turned on or the cover is closed.			Check whether the belt is correctly installed.
Reset the belt Please see HELP for details	330: Error			If the error occurs repeatedly, replace the belt.
Reset the image drum Please see HELP for details	The belt is not detected when the power is turned on or the cover is closed.			Re-install it after removing the Drum.
	340~343: Error			Turn the power OFF/ON.
				If the error occurs repeatedly,
				replace the Drum.
Replace with a new drum Drum Life Near End COLOR	The Drum has taken the last count.	Is the message displayed right after replacing the Drum?	Yes	Check the life of the Drum. Replace the Drum.
Please see HELP	350: Y
for details	351: M
	352: C
	353: K
Replace with a	Life of the Fuser (It	Is the message displayed	Yes	Check the service life of the Drum.
new fuser Fuser	occurs if the life of the	right after replacing the	Yes	Replace the Drum.
Life Near End COLOR	Fuser is turned off continuously.	Drum?
Please see HELP	354: Error
for details
Replace with a new belt Belt Life Near End COLOR	Warning for the belt life. When the cover is opened and closed, 20 sheets can be printed. 355: Error	Is the message displayed right after replacing the belt?	Yes	Check the belt life. Replace the belt.
Please see HELP
for details
Replace with a new double- side printer unit Please see HELP	It occurs when the duplex printing device is pulled out of the body.	Is the error corrected when the duplex printing device is re-installed?	No	Replace the duplex printing device or the PU board.
for details	360: Error		No	Replace the duplex printing device or the PU board.
Check Duplex Please see HELP for details	Paper is caught in the duplex printing device after the paper is reversed.	Check that the paper is caught in the duplex printing device.		Remove the paper caught. Check by replacing the duplex printing device.
Check Duplex Please see HELP for details	370: Error
Check Duplex Please see HELP	Paper is caught in the duplex printing device	Check that the paper is caught in the duplex printing		Remove the paper caught. Check by replacing the duplex
for details	371: Error	device.		printing device.
Check Duplex Please see HELP for details	Paper is caught while being fed to the duplex printing device.	Check the paper caught in the paper feeding part of the duplex printing device.		Remove the paper caught. Check by replacing the duplex printing device.
Check Duplex Please see HELP for details	372: Error
Open cover Paper Jam COVER	Paper is caught while being fed from Tray 1, 2, 3, 4, or 5.	Check the paper feeding part of the designated tray.		Remove the paper caught. Replace the relevant tray.
Open cover Paper Jam COVER	380: Error	Check the paper feeding part of the designated tray.		Remove the paper caught. Replace the relevant tray.
Open cover Paper Jam Top cover	Paper is caught between the Black	Check that the paper is caught between the Y Drum	Yes	Remove the paper caught.
Please see HELP	Drum and the Fuser.	and the Fuser.	Yes	Remove the paper caught.
for details	381: Error	Check the load of the fuser.	Yes	Replace the fuser.
Open cover Paper Jam Top cover	Paper is caught in the fuser or between the fuser and the discharge part.	Check that the paper is caught in the fuser or between Y ID and the fuser. Check whether the sensor of		Remove the paper caught.
Please see HELP	382: Error	the discharge part is normal.	No	Replace the sensor of the discharge part.
for details
Open cover Paper Jam Top cover	Occurrence of paper jam in the inlet part of the duplex printing device			Remove the paper caught in the inlet part or the inside of the duplex printing device.
Please see HELP	383: Error
for details
Open cover Paper Jam Top	Paper is caught somewhere in the			Remove the paper caught.
cover	paper moving route.			Remove the paper caught.
Please see HELP
for details
Open cover Paper Jam Top cover	Paper is caught between the Tray and the Black ID.	Check that paper is caught between the vicinity of the tray and the Y ID.	Yes No	Remove the paper caught. Replace the IN1 Sensor.
Please see HELP	391~395:Error	Check whether the Paper IN1
for details		Sensor is normal.
Open cover Paper Paper size error TRAY Please see HELP	Wrong paper size detected (different by 45 mm or more from the set value)	Is the paper of the user designated size?	Yes Yes No	No action is required. Adjust the Tray Paper Guide.
for details	400: Error	Is the paper of a standard size?	Yes Yes No	Replace the Paper Size Plate (PXC PWB).
Change Toner COLOR Please see HELP for details	Little Toner is left. 410: Y	Isn’t there little relevant toner?	Yes No	Replace with a new toner.
	411: M	Is the relevant Toner Sensor normal?		Replace the relevant Toner Sensor.
	412: C
	413:K
Remove Paper Stacker	The paper discharge tray is full.	Is the discharge tray full of paper?	Yes	Empty the paper in the discharge tray.
		Check the Stacker Full Sensor		Replace the Stacker Full Sensor.
		of the Discharge Tray.	No
Insert paper MP Tray MEDIA SIZE	There is no paper in the MP Tray, the unit is out of the range, or the printer is out of paper.	Check that there is not enough paper in the MP Tray.	Yes	Put paper in the MP Tray.
Please see HELP for details	490: Error	Check that there is not enough paper in the MP Tray.	Yes	Put paper in the MP Tray.
Insert paper TRAY MEDIA	It is detected that there is no paper in the Tray 1, 2, 3, 4, or 5.	Check whether there is paper in the relevant Tray.		Put paper in. Replace the Sensor.
SIZE Please see	491~495: Error	Check the No Paper Sensor	No
HELP for details		of the relevant Tray.
Replace Fuser	The life of the fuser			Check the life of the fuser and
Replace Fuser	counter is near its end.			replace the fuser.
Tray Paper	Insufficiency of paper	Less than 30 sheets of the		Feed the paper.
Almost Finished	detected.	supplied paper are left.		Check the Near End Sensor.
File system access error	Recording in the HDD not possible.	Isn’t the operation method wrong?		Check the instructions in the manual.
<n>	901: Short circuit	Does the error occur again?	Yes	HDD failure, Replace the HDD. Replace the Belt Thermister. Turn on the power after 30 minutes.
901: Error	902: Disconnection
902: Error	903: High Temperature
903: Error	904: Low Temperature
904: Error
SERVICE CALL	Short Circuit of the Prime Thermister			Replace the fuser. Replace the main board.
905:Error
906:Error
SERVICE CALL	High Temperature Error of Prime Thermister (907)			Replace the fuser. Replace the main board.
907: Error	Low Temperature Error
908: Error
	of the Hurray
	Thermister (908)
POWER OFF/ON	GDDC Error	910: Tray 1 GDDC Error		Check whether the Tray is correctly installed.
910: Error ~		911: Tray 2 GDDC Error		Replace the Tray Motor.
914: Error		912: Tray 3 GDDC Error
		913: Tray 4 GDDC Error
		914: Tray 5 GDDC Error
POWER OFF/ON	Belt Slit Sensor Error	Is the belt rotates normally? Is the error displayed after		Check the Belt installation state and re-install it.
917: Error	Belt Slit Sensor Error	the power is turned OFF/ON?	Yes	Replace the Belt.
SERVICE CALL	Duplex Printing Device Fan Caution Display detected	Duplex Printing Device internal fan error	Yes Yes	Check whether the Duplex Printing Device is normally installed.
918: Error		Does the error occur when the power is turned on		Check whether the FAN is normally installed.
		again?		Replace the fan.
POWER OFF/ON	Image Drum Lock Error	Check whether the Drum correctly operates.		Check whether the Drum is correctly installed.
923: Error		Is the error displayed again	Yes Yes	Replace the Drum.
		after turning the power?		Replace the Drum Motor.
SERVICE CALL	Fuser Motor Lock Error	Does the fuser normally operate?	Yes	Check whether the Fuser is correctly installed.
928: Error		Does the error occur again?		Replace the Fuser.
			Yes	Replace the Fuser Motor.
POWER OFF/ON	The 24 V power of the Duplex Printing Device is abnormal.	24 V power is not supplied to the Duplex Printing Device.		Check whether the Duplex Printing Device is correctly installed and install it again.
919: Error				Check the connector of the Duplex
				Printing Device.
POWER OFF/ON 920: Y	Drum Lock Error	The relevant ID does not rotate properly.		Check whether the relevant ID is correctly installed and install it again.
921: M		Is the error displayed after the power is OFF/ON?	Yes	Replace the relevant ID.
922: C				Replace the relevant ID Motor.
923: K
SERVICE CALL	24 V power is not supplied to each relevant Tray.	24 V power is not properly supplied to each relevant Tray.		Check the installation state and the connector of each Tray.
924: Tray 2
925: Tray 3
926: Tray 4
927: Tray 5
POWER OFF/ON	Fuser Motor Lock Error	Dose the Fuser properly rotate?		Check whether the Fuser is correctly installed and install it again.
928: Error				Replace the Fuser.
				Replace the Fuser Motor.
POWER OFF/ON	Used Toner Return Motor Lock Error	Check whether the Used Toner Return Motor rotates normally.		Check the Return Driving System of the Used Toner and, if no problem is found, replace the Used Toner
929:Error	Used Toner Return Motor Lock Error	Check whether the Used Toner Return Motor rotates normally.		Motor.
POWER OFF/ON	Relevant CPU Clock	The frequency of the relevant		Check the connection of the
930: Sub CPU	Frequency Error	CPU Clock is not correct.		relevant PCB or replace the PCB. 930: S2M PCB
931: Duplex CPU				931: V72-2
932: Inverter CPU				932: V72-3
933: Tray 2 CPU				933: V72-1 Tray 2
934: Tray 3 CPU				934: V72-1 Tray 3
935: Tray 4 CPU				935: V72-1 Tray 4
936: Tray 5 CPU				936: V72-1 Tray 5
POWER OFF/ON	Duplex-CPU Clock Frequency Error	The frequency of the Sub- CPU Clock is not correct.		Check the connection of the S2M PCB.
930: Error	Duplex-CPU Clock Frequency Error	The frequency of the Sub- CPU Clock is not correct.		Replace the S2M PCB.
POWER OFF/ON	Used Toner Return Error	Check the mechanical structure of the Used Toner Return and the operation of Duct and ID.		Check whether the Basket Assembly is correctly operating to allow the gears transfer the power. Check whether the magnet of the gear is not missing.
940: Error				Replace the HAL IC PCB.
				Replace the Duct Assembly.
Software no authorized	Keychip Inspection Error	ASP PCB Keychip is missing or Keychip error		Turn the power OFF/ON. Replace the Keychip.
1	Keychip Inspection Error	ASP PCB Keychip is missing or Keychip error		Turn the power OFF/ON. Replace the Keychip.
Software no authorized	Uncertified HDD Reproduction	The ASP PCB HDD is not a genuine product.		Turn the power OFF/ON. Replace the HDD.
2	Uncertified HDD Reproduction	The ASP PCB HDD is not a genuine product.		Turn the power OFF/ON. Replace the HDD.
Software no authorized	Uncertified Program Specification	The ASP PCB HDD program is not a right one.		Turn the power OFF/ON. Replace the HDD.
3	Uncertified Program Specification	The ASP PCB HDD program is not a right one.		Turn the power OFF/ON. Replace the HDD.
Software no authorized	EEPROM Error	The ASP PCB EEPROM is		Turn the power OFF/ON. Replace the EEPROM.
4		missing or an error is
		detected.
POWER OFF/ON	Belt Temperature Abnormality	Is the HVPS cable from the Belt Thermister correctly	No	Check the cable.
POWER OFF/ON	Belt Temperature Abnormality	connected?	No	Check the cable.
SERVICE CALL	An error occurred as paper is caught in the	Is paper caught or rolled up in the Fuser?		Turn the power off. Replace the Fuser.
980: Error	Fuser.	Is paper caught or rolled up in the Fuser?		Turn the power off. Replace the Fuser.
SERVICE CALL	Error of Installing Same Toner Cartridges	Two or more of same toners are found.		Check the installed Toner Cartridges and properly install
983: Error	Error of Installing Same Toner Cartridges	Two or more of same toners are found.		them.
SERVICE CALL	Occurrence of Used Toner Sensor Error	Is the K Toner Cartridge installed?	No Yes	Install the K Toner Cartridge. Check the cable connection and replace the board.
990: Error		Does the error occur
		repeatedly?